Privacy Policy

The purpose of this Privacy Policy is to provide information on how ReleaseWire will collect, use, disclose and protect your information. When you use ReleaseWire, you consent to the terms and conditions outlined in this Privacy Policy.

1. Overview
ReleaseWire values your privacy and is dedicated to safeguarding any of your personal data. The policy outlines how any personal data is collected and used by us.

2. Information we collect
We collect information in three ways:

Directly provided information. This includes your name, email address, company name, and billing information if you register an account or purchase any services from us; the contents of your press release submissions; and any information provided when contacting our customer support.

Automatically collected information. When you use the Services, we automatically collect information about your usage including your IP address, browser type, device information, pages visited, actions taken, and dates/times of your visits. This is done using various technologies including cookies.

Information from third parties. We may obtain information from third-party service providers who assist us with operation of the Services.

3. How we use your information
We use the information we collect to:

• Provide, operate, and maintain the Service, including distributing the releases you submit.
• Process payments and manage your account.
• Communicate with you about your account, orders, support requests, and service updates.
• Improve and develop the Service, including analyzing how it is used.
• Detect, prevent, and address fraud, abuse, security issues, and technical problems.
• Send marketing or promotional communications, where permitted, which you can opt out of at any time.
• Comply with legal obligations and enforce our terms.

4. Cookies and tracking technologies
We use cookies and similar technologies to allow you to stay logged in, to remember your preferences, and to analyze how the Service is being used. Certain cookies are necessary for the proper functioning of the Service, while others are for analytics purposes. You can manage your cookie options through your browser settings, although turning off certain cookies may impact how the Service functions.

5. How we share your information
We do not sell your personal information. We share information only in these circumstances:

• Distribution Channels and Partners. Press Releases you provide us are distributed to the channels, websites, and feeds within our network as part of the Service. Content submitted by you for the distribution purpose is expected to be published publicly (see section 6).
• Service providers. We provide information to reliable third-party service providers that help us deliver the Service, including hosting, billing, analysis and email delivery services, and which are committed to secure such information.
• Legal and safety considerations. We may disclose information where we are compelled to do so by law or where we believe it is necessary to do so for protecting our own rights or those of our users or the general public.
• Business transactions. In case of any merger, acquisition, or any other sale or transfer of assets involving ReleaseWire, your information may be transferred as a part of such transaction.

6. The public nature of press releases
Press release is, by its very nature, meant to be distributed publicly. Any information you add in any press release you distribute, including names, quotations, contact information, and URLs, will be published and made publicly accessible through our platform and will also be indexed by search engines. Do not put in any personal information that you do not want to become public in any press release that you distribute.

7. Data retention
We keep your personal information as long as your account is active and as long as we need to provide you with the Service and after that only as required for our legal obligations, dispute resolution, and enforcement of our agreements. Distributed press releases may remain publicly accessible on third party sites indefinitely.

8. Data security
We employ reasonable administrative, technical, and organizational controls for the protection of your information. It should be noted that any means of transmission or storage is not fully secure, and we cannot guarantee full security.

9. Your rights and choices
Depending on the region in which you reside, you may enjoy certain rights as a data subject related to the information we collect about you, such as the rights to access, modify, change, and delete this information, to oppose certain processing activities, to limit the use and storage of this information, and to request transfer of a copy of this information. In case you are an EEA or UK resident, you also have the right to withdraw consent and to file a complaint with the appropriate supervisory authority. If you are a resident of California, you have additional rights under the CCPA, such as the right to know what type of information is collected by us, the right to delete information, and the right to opt out from the sale of personal information (we do not sell personal information). For exercising these rights, please contact us at [email].

10. International data transfers
We process your data in jurisdictions outside your home jurisdiction, which have their own laws regarding data protection. Where necessary, we implement appropriate security measures for cross-border data transfers, including standard contractual clauses.

11. Children's privacy
The Service is not intended for use by persons under the age of 18, and we do not knowingly collect personal data from children. If you believe that a child has submitted their personal information to us, please notify us, and we will delete it.

12. Third-party links and outlets
Our Service can be linked to or distributed via third-party websites and services which we do not control. This Privacy Policy does not cover any of these third parties, and we advise you to read their privacy policies.

13. Changes to this policy

14. Contact
If you have any questions regarding this Privacy Policy and our data practices, contact us at support@releasewire.io or through the contact options on our website.